You can easily contact us by sending an email to info@sombikes.es. We endeavour to respond to all enquiries within 24 hours.
At Sombikes.es, we offer the convenience of paying by credit or debit card (Visa, Mastercard, American Express, JCB and Discover) through our secure Stripe payment gateway.
Booking your motorcycle or scooter with us is a very simple process. You just need to visit our website, select your destination, the vehicle model you're interested in, and the rental dates. If you need assistance at any time, do not hesitate to contact us; we'll be happy to help you every step of the way.
Yes, we strongly advise you to formalise your reservation online well in advance. This guarantees the availability of your motorcycle or scooter, especially during peak demand periods such as summer and holidays.
It's important to bear in mind that at Sombikes.es we work with various partners, and each one may have their own deposit conditions. In addition, a deposit will also be required for motorcycles or scooters from our own fleet. The exact deposit amount will depend on the vehicle and whether it belongs to a collaborating partner or to Sombikes.es directly. The amount will be clearly indicated to you during the reservation process. The deposit can be handed over upon collection of the vehicle or payment may be requested in advance of delivery. The deposit will be returned at the end of the rental, provided the motorcycle or scooter is returned in the same condition it was received in.
Sombikes.es offers a varied selection of motorcycles and scooters of different engine sizes and styles so you can fully enjoy your travel experience.
At Sombikes.es, you have the flexibility to rent a motorcycle or scooter from a single day, with no set time limit. You can have the vehicle for as long as you need it.
When you formalise your reservation with Sombikes.es, you will be informed of the specific cancellation policies of each collaborator, as these can vary. If you cancel before the established deadline, you will be refunded the total amount paid.
In the event of any problems, if the vehicle belongs to one of our collaborators, you should contact the company that provided it to you directly. Remember that at Sombikes.es we act as a search platform for partner vehicles. If the motorcycle or scooter you rented is directly from Sombikes.es, please contact us immediately at info@sombikes.es or by calling the phone number provided in your reservation.
Our rental rates are determined based on the destination, the duration of the reservation, and the pick-up/drop-off points you choose. All quotes are presented in € (euros). Our prices are transparent and all-inclusive, so you won't have to worry about hidden charges, taxes, or additional delivery costs.
Yes, of course, there's no problem with that. The final contract will be formalised at the chosen destination with the collaborator who hands over the vehicle, and at that time you'll need to provide the details of the person who will be riding the motorcycle or scooter.
To apply a discount code, you just need to enter it during the reservation process. You'll see the discount automatically applied to the final price of your rental.
Modifying a reservation can be a little more complex due to different cancellation policies and vehicle availability. For this reason, we kindly ask you to contact us at info@sombikes.es. We'll quickly get in touch with the vehicle collaborator to manage any necessary modifications to your reservation.
If you experience any problems with the payment gateway, the first thing to do is to check that your card is valid, has not expired, and has sufficient funds. If everything seems correct and you still can't complete the reservation, please contact us at info@sombikes.es so we can help you resolve the situation.
Sombikes.es offers you multiple pick-up and drop-off options, depending on your rental location. In our search engine, you'll be able to filter by drop-off points such as shops, private homes, hotels, stations, ports, or airports.